Our People

As part of the drive to make the business leaner, the levels of management have been reduced. At Carlton Laser we aim to get our people to self manage the company by delegating decision-making down to the most appropriate level. We do this by ensuring good training and developing great internal relationships by effective communication. Senior management spend time each day on the workshop floor, cross-team communication is constant and each member of staff is given responsibility for their area of work. The performance of all staff from Managing Director downwards is analysed against every job undertaken by Carlton – this gives accountability at all levels to the Team.

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Carlton Laser Services – Engineering for the 21st Century

Are your suppliers not measuring up to your needs?

  • Carlton work with our customers to solve your problems

Do they seem disorganised and unreliable?

  • We delivered 97% of customer agreed requirements last year

Is their old equipment producing inconsistent, poor quality work?

  • We invested over £1 million in new equipment in the last 3 years

Do their undervalued staff give poor customer service?

  • Investors in People Accredited since 2000

Are they unable to match their production with your needs?

  • We plan to ensure delivery needs

Can they provide “Just In Time” supply to meet your needs?

  • We run JIT & Kanban systems for many customers